Soft Move Step-in Harness and Leash Set - Sandbeach
KEY FEATURES
- Super handy with the step-in design, this choke-free harness is ideal for small and medium dogs, such as Chihuahuas, French Bulldogs, Yorkshire, Maltese and etc.
- The enhanced soft nylon webbing offers maximum comfort and prevents irritation or rubbing on your dog's skin.
- Easy to put on and take off with a quick-release buckle.
- Equipped with 2 adjustment metal buckles, this cozy harness provides a perfect fit and durability.
- With an extended leash length of 4.9 ft (1.5 m), your dog can enjoy ample freedom to explore while staying under your control.
- The reflective design on the leash provides extra visibility and security at night.
We strive to process and ship orders within one to two business days. All delivery dates are estimates and are not guaranteed. We don’t ship on non-business days or holidays.
| Shipping Method | Estimated Delivery Time | Cost | Minimum for Free Shipping |
| SF Express | 1-3 Business Days | HK$30 | HK$188 |
| SF Express | 1-3 Business Days | MOP$35 | MOP$198 |
| Standard Shipping | 3-5 Bussiness Days | TW$80 | TW$880 |
* If you're looking to ship internationally, please click here for more information on shipping rates.
Can I edit/cancel my order or change my address?
After placing your order, you can easily manage your order by logging into your account here. Once logged in, navigate to "Orders" under "My Account" to check the status of your order.
If the order status is "Confirmed", you can click on "Contact us" or reach out to us at contact_hk@bellanpal.com to request any changes or cancellations to your order.
If the order status is "On its way", you can start a return by clicking on "Request return".
Please note that the availability of editing, canceling, or changing the address of your order may vary depending on the specific circumstances. Feel free to contact us for further assistance.
How can I check the status of my order?
As soon as we have shipped your order, you will receive an email with the tracking number for your package. You can check the status of your shipment after receiving the email by using the link provided.If you have registered an account with us, you can check the status of an ordered item in the “My Orders” menu. If you still have questions, you can Contact Support to our customer support team.
We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.
Exceptions:
- Gear that has been used, altered, washed, damaged, or is missing the original packaging is non-returnable. This includes gear that has been damaged by dog chewy.
- For health and safety reasons, we cannot accept returns of dog diapers.
- We cannot be held responsible for customers ordering the wrong product(s) or for any other reasons not related to quality problems. In such cases, you will be responsible for the shipping charges associated with sending the return back to us.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 3-7 business days for your bank or credit card company to process and post the refund too.
